Rakour Water
Privacy Policy
How Rakour collects, uses, shares, and protects information when you use this website or contact our team.
Last updated
Information we collect
When you contact us or submit an inquiry, we may receive your name, business email, company, phone or WhatsApp number, country, project requirements, product interests, and message. We may also receive device, browser, IP, and website usage information.
How we use information
We use information to answer questions, prepare quotations, recommend products, coordinate projects, provide support, improve the website, protect our services, and maintain business records.
Sharing and service providers
Information may be accessed by our sales and technical teams and by service providers that host, secure, measure, or operate the website. We do not sell personal information.
Retention and security
We keep information for as long as needed for the purpose collected, ongoing business communication, legal obligations, or dispute handling. We use reasonable access controls and security measures, but no internet transmission is completely secure.
International processing
Rakour and its service providers may process information in countries outside your own. We take reasonable steps to protect information during international transfers.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Contact [email protected] to make a request.
YOUR PRIVACY QUESTIONS
Common questions
Contact us if you need a more specific explanation of how your information is handled.
Do you sell personal information?
No. We do not sell personal information. We share information only when needed to provide the requested service, operate the website, meet legal obligations, or protect our rights.
How long do you keep inquiry information?
We keep inquiry and project information while communication or a business relationship is active and for a reasonable period afterward when required for records, legal, or dispute purposes.
How can I request access or deletion?
Email [email protected] with your request and enough information for us to identify the relevant records. We may need to verify your identity before completing the request.
Does this website target children?
No. The website is intended for business and project users and is not directed at children.
Can this policy change?
Yes. We may update this policy when our services, technology, or legal obligations change. The latest version will be published on this page with an updated date.
PRIVACY QUESTIONS
Talk to our team
For questions, access requests, or privacy concerns, contact [email protected].